The book, The CST Way, discusses our values and client service philosophy. It is a personal tale of helping clients living away from their country of origin and provides insights on developing a successful international tax practice.
CST’s core values are Empathy, Passion and Accountability.
“Empathy is the bedrock of all our client relationships. It starts with how we engage clients at the beginning of our relationship. It is part of our everyday client experience.”— The CST Way
We engage with Empathy – meaning that we understand the position that our clients and colleagues are in, what they are going through, what they are interested in, and how we can best assist them.
We are Accountable to each other – meaning that we will do what we say we will do. Our business is a personal service business and clients rely on us to be accountable for the advice we give, the correctness of the tax returns we prepare and the timeliness of our service.
As members of an agile global team we must also be accountable to our CST colleagues – as we are often working in multiple time zones where one CST office will often be waiting for a deliverable from another CST office in order to satisfy a client deadline or fix a problem. We must strive to be the best we can be for colleagues and so succeed together.
We are passionate about tax and even more passionate about advising clients thoroughly. We love what we do and how we use our knowledge for the benefit of our clients. International tax laws are complex and we enjoy being able to help clients comply, manage their risk and obtain the benefits that may be available to them.
We love to be able to simplify complex concepts so that clients can move forward with certainty about how tax laws will affect them. We love to be able to properly integrate a client’s tax solution across borders.
If you identify with our values we would love to talk to you about your firm joining CST International.
The first CST Tax Advisors firm was founded in Sydney in 1992. In 2004 CST Tax Advisors was established in Singapore with our first office in America opening in 2010.
The core focus for CST firms globally is to make life and business easy abroad for our clients. We do that by integrating global tax and accounting solutions across borders.
The CST Way is a personal tale of helping clients living and working in Expatland, a 'country' with more than 244 million residents living away from home.
CST is actively provides thought leadership in relation to cross border issues for accounting firms and clients alike. Follows us for updates and new.